Terms and Conditions of Dohrn Insurance Training, Inc.

By registering and purchasing and course program(s) offered by Dohrn Insurance Training, Inc. you are voluntarily consenting to the following terms and condition of this Agreement:

Study materials purchased through Dohrn Insurance Training Inc. (hereinafter referred to as "Dohrn") are protected by the laws of copyright of the United States. These study materials may not be copied, duplicated or disseminated in whole or in part unless permission has been granted by the owners of the intellectual property rights.

The Dohrn materials you have purchased may be used strictly for your own personal use and benefit. Unauthorized resale of Dohrn Insurance Training, Inc. materials is prohibited. Any violation of this policy can result in legal action against both the purchaser and any other parties involved in any unauthorized usage or resale of materials purchased from Dohrn.

Shared use of any webcasts or live webinars offered for purchase through Dohrn, continuing education question databases, Dohrn SimX Pre-licensing Simulated Online Exam™ and all materials offered for purchase and available at either www.dohrnit.com and/or www.dohrnoninne.com is prohibited. Dohrn will only support or respond to registered purchases of these products directly from Dohrn or from an authorized distributor. Dohrn's products are intended for personal use only unless specifically approved in writing by Dohrn.

Webcasts or live webinars offered for purchase through Dohrn, continuing education question databases, Dohrn SimX Pre-licensing Simulated Online Exam™ and all materials offered for purchase and available at either www.dohrnit.com and/or www.dohrnonline.com is provided by Dohrn, subject to your acceptance and compliance with the terms and conditions set forth herein. Sharing or selling access to materials found on either www.dohrnit.com and/or www.dohrnonline.com is prohibited. All registered and purchased content available online on either www.dohrnit.com and/or www.dohrnonline.com is non-transferable.

Dohrn products and study materials are either wholly owned by Dohrn or are offered under an exclusive licensing agreement with intellectual property right owners Douglas N Dohrn, Sr. and Douglas N. Dohrn, Jr.

Please read this Agreement carefully before accessing or using your online access and/or purchase of physical course or study materials. By accessing or using online products or physical study materials or services, you agree to be bound by the terms and conditions set forth in these terms and conditions. If you do not wish to be bound by these terms and conditions, you should not make a purchase of goods or services from Dohrn. Dohrn may modify or change this Agreement at any time and such modifications or changes shall be effective immediately upon posting of the modified Agreement on our website, www.dohrnit.com. You agree to review the Agreement periodically to be aware of such modifications or changes and your continued access or use of accessing Dohrn materials online shall be deemed your conclusive acceptance of the modified or changed Agreement.

Copyright and Licenses.

The entire contents of www.dohrnit.com, www.dohrnonline.com and tangible course materials offered by or purchased through Dohrn are copyrighted under the United States copyright laws. The owner of the copyright is Dohrn or its licensors Douglas N Dohrn, Sr. and Douglas N. Dohrn, Jr. You may print and download portions of material from the different areas of www.dohrnit.com and www.dohrnonline.com solely for your own non-commercial use. All online access for any insurance training materials offered by Dohrn Online is solely for your non-commercial use. Any other copying, redistribution, retransmission, publication or dissemination of any downloaded or offline available material, is strictly prohibited without the express written consent of Dohrn or its licensors Douglas N Dohrn, Sr. and Douglas N. Dohrn, Jr. You agree not to change or delete any proprietary notices from materials downloaded from Dohrn websites. You agree that you shall have no recourse against Dohrn for any alleged or actual infringement or misappropriation of any proprietary right in your communications to us.

Use of Online materials, systems and programs accessed via www.dohrnit.com and www.dohrnonline.com.

You understand that Dohrn does not warrant that online access to Dohrn programs, course and systems will be uninterrupted or error-free. Online Access to www.dohrnit.com and www.dohrnonline.com is provided on an "as is, as available" basis. You agree to meet the minimum system requirements set forth for Dohrn's webcasts or live webinars offered for purchase through Dohrn, continuing education question databases, Dohrn SimX Pre-licensing Simulated Online Exam™ and all materials offered for purchase and available at either www.dohrnit.com and/or at www.dohrnonline.com.

You understand that Dohrn reserves the right to revise the content of its website and online products and services from time to time to meet its training goals. Dohrn may add or remove materials that it considers as unnecessary or no longer relevant for exam preparation. Once the material is removed it will not be accessible and will not be available upon request.

You understand that our continuing education and pre-licensing question databases are sectional computer programs and databases. They are intended to guide you in your study program and content will be periodically updated. You accept this arrangement and understand that all content shall be released in a timely manner for the access you have purchased online at either www.dohrnit.com and/or at www.dohrnonline.com.

You understand that online access to study materials for insurance pre-licensing courses shall be granted for a period of one year from the date of class attendance purchased for each specific course program. You understand that online access to study materials for insurance continuing education courses shall be granted for a period of two years from the date of purchase for each specific course program. Course titles are subject to change without notice. All course(s) registration is non-transferable and is to be used only by you. You agree not share any username, user identification, password or other access codes, even if any individual has his or her own access for any products or services available at either www.dohrnit.com and/or at www.dohrnonline.com.

Sharing of any username, user identification, password or other access codes is a violation of this Agreement and will result in immediate suspension of your privileges to any access at either www.dohrnit.com and/or at www.dohrnonline.com without refund. Dohrn monitors its website, including the use of access at either www.dohrnit.com and/or at www.dohrnonline.com for visitors and strictly enforces its one subscriber/one user policy.

Dohrn provides you information of your performance on the tests and exams in our electronic products designed to highlight areas of your strengths and weaknesses. You understand that the performance feedback is meant to assist you in your preparation for exams and is in no way intended to act as a projection or a forecast of your actual exam score. The feedback is intended only as a diagnostic tool of your knowledge as you prepare for the exam, and your practice scores may be affected by factors beyond Dohrn's control.

In no event will Dohrn be liable for (I) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use either www.dohrnit.com and/or at www.dohrnonline.com.

You agree to indemnify, defend, and hold harmless Dohrn and their respective subsidiaries, officers, directors, employees, agents, licensors, suppliers, and any third party information providers to Dohrn content, either at www.dohrnit.com and/or at www.dohrnonline.com from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement by you.

Nondiscrimination Policy

Dohrn is committed to providing equal opportunity in its educational programs, activities, and employment practices and will not tolerate any discrimination or harassment of any kind with regard race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other category protected by federal, state, or local law.

Miscellaneous.

This Agreement shall be governed and construed in accordance with the laws of the State of Illinois applicable to agreements made and to be performed in Illinois. You agree that any legal action or proceeding between Dohrn and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Illinois. Any cause of action or claim you may have with respect to Dohrn must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Dohrn's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Dohrn may assign its rights and duties under this Agreement to any party at any time without notice to you.

Terms and Conditions Specific to Pre-licensing and CE, Ethics and Live Ethics Webinar Courses

In addition to the general Terms and Conditions applicable to all Dohrn materials, as stated herein, you also agree to the following terms and conditions specific to course programs which include the following:

CE/Ethics

Physical Attendance

Classroom Ethics Courses begin promptly at the time stated in your course confirmation and conclude at the time indicated. The amount of time spent in class is mandated by the State of Illinois and is vigorously enforced by Dohrn!

A late arrival could result in the student being denied entry to class. NO EXCEPTIONS! Please allow sufficient travel time to arrive at your class location and strive to be present at least 15 minutes prior to the class start time.

The State of Illinois has specific attendance and behavior rules for ethics classes and Dohrn cannot certify your course completion unless you fulfill these mandates. Each ethics course is a 3-hour requirement, of which all 3 hours must be classroom attendance.

There is no study or course materials needed for an ethics class. You do not need to bring anything with to class except for your National Producer Number (NPN). If you do not know your number, there is a link on our homepage (www.dohrnit.com) to look it up.

You Agree To:
  1. Arrive prior to the start of class; and
  2. Stay the full 3 hours without being disruptive to the flow of the class, return from all class breaks in a timely fashion, stay in class during the ethics live presentation; and
  3. Provide appropriate signatures as requested to evidence you arrived on time and stayed for the duration of class and to supply an accurate and completed class attendance form to the instructor by the end of class.
Via Live Webinar

You agree to meet the conditions outlined on www.dohrnit.com and in your Webinar course confirmation in order to earn credit for the three hour live ethics requirement via Webinar. This includes meeting all the requirements of being "actively engaged" during the Live Webinar Ethics broadcast. You agree that failure to meet the criteria for successful completion of an ethics course taken via Live Webinar means that Dohrn cannot report a course completion on your behalf and that you are not entitled to any refund for your purchase of a Live Webinar Ethics broadcast.

PLEASE NOTICE:

Dohrn Insurance Training, Inc. provides next business day course completion reporting or attempt at reporting, with exception of circumstances beyond the control of Dohrn including, but not limited to, Internet access failure caused by any reason or failure of the Department of Insurance (DOI) reporting agent to accept course completion reports by Dohrn due to DOI agent system problems relating to uploading completion data from providers to said agent. The Illinois Department of Insurance by Rule advises all licensed producers to complete all continuing education course requirements at least 30 days prior to the producer's license expiration date. You agree that all responsibility to renew your license on time is yours and that Dohrn will not be held liable or responsible for your failure to renew your producer license with or without late penalty.

CE/Ethics Cancellation/Refund Policy

Upon the completion of a registration for Ethics class and/or CE courses submitting payment you agree to all of the terms contained herein:

  1. In order to receive a refund for a canceled Ethics class and/or CE courses, we must be notified in writing (email to info@dohrnit.com or fax to 847-455-1153) within the first 24 hours of your registration. There is a cancellation fee of $15.00 per class, webinar and/or CE purchase that will be deducted from any refund. If proper notification is not received within the first 24 hours then no refund will be issued.
  2. No course can be transferred from one individual to another.
  3. All Self-Study Continuing Education courses purchased must be completed within TWO YEARS of purchase dates.
  4. If you are denied entry to an ethics class due to late arrival, there will be a $15 rescheduling fee. Once a class is rescheduled there is no option to cancel with a refund.
  5. If you need to reschedule prior to your ethics class date, there will be a $15 transfer fee per occurrence starting with your second transfer request. Please contact our office at (847) 455-1130 for further rescheduling instructions. Once a class is rescheduled there is no option to cancel with a refund.
  6. If you display disruptive, rude or display inappropriate behavior at a Dohrn class location, then at the discretion of the instructor you may be asked to leave, your course will be canceled and you will not receive any refund.

Ethics Disclaimer

In the event of a last minute course cancellation by Dohrn Insurance Training due to reasons beyond our control (i.e., bad weather, power outage, instructor unable to get to location, etc.) our policy is to offer a full refund for the cost of the Ethics class or to place you in a different class date, at your choice. If bad weather is the reason for a class cancellation we will leave a voice greeting on our office number (847-455-1130) as soon as have determined course cancellation is appropriate. Therefore, if the weather seems especially poor on the day of your scheduled class, call our office before you leave home to see if we have left a message canceling class. If class is not canceled due to poor weather and takes place but you decide not to attend anyway, then there is no refund but we will allow a transfer to a different Ethics class.

Dohrn Insurance Training has only cancelled class upon rare occasion since 1987 and will only never do so lightly. However, Dohrn Insurance Training does reserve the right to cancel any Ethics Class for any reason, excluding those listed above, with at least a two day notice posted on this website under the heading "Cancellations" which would then be found on this page with a link to further details.

Pre-licensing

Physical Attendance

Classroom Courses begin promptly at the time stated in your course confirmation and conclude at the time indicated. The amount of time spent in class is mandated by the State of Illinois and is vigorously enforced by Dohrn!

A late arrival could result in the student being denied entry to class. NO EXCEPTIONS! Please allow sufficient travel time to arrive at your class location and strive to be present at least 15 minutes prior to the class start time.

The State of Illinois has specific attendance and behavior rules for pre-licensing classes and Dohrn cannot certify your course completion unless you fulfill these mandates. Each pre-licensing course has a 20 hour total requirement, of which 7.5 hours must be classroom attendance.

Various study and other course materials will be supplied to you on the day of class and your access to online pre-licensing course materials are available though www.dohrnit.com or directly at www.dohrnonline.com immediately upon course registration and payment. You may access quizzes for any registered pre-licensing course immediately but shall not be provided access to a course final until you have complied with the classroom attendance requirement. Upon registration for a pre-licensing course it is your responsibility to assure your access codes work or to bring it to the attention of Dohrn if they do not. Any difficulty accessing online pre-licensing materials require you to report the difficulty via email (info@dohrnit.com and allow 24 hours for response on a weekday or no later than the end of the first business day following a weekend).

You Agree To:
  1. Arrive prior to the start of class; and
  2. Stay the full 7.5 hours without being disruptive to the flow of the class, return from all class breaks in a timely fashion, stay in class during the live presentation; and
  3. Provide appropriate signatures as requested to evidence you arrived on time and stayed for the duration of class and to supply an accurate and completed class attendance form to the instructor by the end of class.

PLEASE NOTICE:

You will complete the self-study portion of your course requirement by using our exclusive Dohrn SimX Pre-licensing Simulated Online Exam. Your course completion will be reported to the Department of Insurance when you have:

  1. Meet the class attendance requirement
  2. Passed the NONSUPERVISED SIMULATED EXAM with a minimum score of 70%

Dohrn Insurance Training, Inc. provides next business day course completion reporting or attempt at reporting, with exception of circumstances beyond the control of Dohrn including, but not limited to, Internet access failure caused by any reason or failure of the Department of Insurance reporting agent to accept course completion reports by Dohrn due to system problems on their end. The Illinois Department of Insurance requires you to complete your pre-licensing course prior to state exam testing and applying for your state producer licensing.

Pre-licensing Cancellation, Refund, and Transfer Policy

Classroom space is limited. Upon the completion of a registration for a pre-licensing class and submitting payment you agree to all of the terms contained herein:

  1. In order to receive a refund for a canceled class, we must be notified in writing (email to info@dohrnit.com or fax to 847-455-1153) within the first 24 hours of your registration. There is a cancellation fee of $25.00 per class/date that will be deducted from any refund. If the required written notification is not received within the first 24 hours, then no refund will be issued. If you pay for a pre-licensing course via credit card and then subsequently attempt a chargeback through your credit card issuer you agree to reimburse Dohrn for any legal fees and all other costs incurred to bring you into compliance with this agreed upon refund policy.
  2. Class dates may be transferred one time at no charge. Written notification must be received by our office no later than noon (12:00 PM) the business day before the originally scheduled class date (email to info@dohrnit.com or fax to 847-455-1153). Once a transfer has been scheduled, there is no option to cancel with a refund. Any additional transfers will result in a fee.
  3. If you fail to attend class without any prior notice no refund will be issued. You may reschedule for an additional $25.00 fee per class/date. Once a class has been rescheduled, there is no option to cancel with a refund.
  4. All pre-licensing classes begin promptly on the date(s) indicated. The amount of time spent in class is mandated by the State of Illinois! Any late arrivals will result in the student being denied entry to class, and a rescheduling fee of $25 per class/date will be assessed. NO EXCEPTIONS! Once a class has been rescheduled there is no option to cancel with a refund.
  5. Student acknowledges that the course(s) purchased must be completed with producer license in hand within one year of the student's pre-licensing class attendance date, otherwise, the student must retake and fully pay again for the entire course program.
  6. You may sit in a class as a refresher for an additional $25.00 fee per class/date. Written notification must be received by our office no later than noon (12:00 PM) the business day before the refresher scheduled class date (email to info@dohrnit.com or fax to 847-455-1153).
  7. If you fail to attend the scheduled refresher class without any prior notice no refund will be issued. You may reschedule, for an additional $25.00 fee per class/date.
  8. If you fail your state exam you may repeat your class one time for free. Simply provide proof of test failure. This must be within 90 days of the class date and advance scheduling is required. Your guaranteed retake must be completed prior to 1 year from the date of your first class attendance. Please call the office at 847-455-1130.
  9. Courses are not transferable from one person to another.
  10. If you display disruptive, rude or inappropriate behavior at a Dohrn class location, then at the discretion of the instructor you may be asked to leave, your course will be canceled and you will not receive any refund.

Pre-licensing Disclaimer

In the event of a last minute course cancellation by Dohrn Insurance Training due to reasons beyond our control (i.e., bad weather, power outage, instructor unable to get to location due to sudden illness, inclement weather, transportation mechanical breakdown, etc.) our policy is to offer a full refund for the cost of the class (not available if your pre-licensing book was shipped in advance of class, in which case there is a $75 nonrefundable charge) or to place you in a different class date, at your choice.

If bad weather is the reason for a class cancellation we will leave a voice greeting on our office number (847-455-1130) as soon as a determination to cancel a class has been deemed by us to be appropriate. Therefore, if the weather seems especially poor on the day of your scheduled class, call our office before you leave home to see if we have left a message canceling class. If class is not canceled due to poor weather and takes place but you decide not to attend anyway, then there is no refund opportunity but we will allow you to transfer to a different date for the same class that was canceled.

Dohrn Insurance Training has only cancelled class upon rare occasion since 1987 and will never do so lightly. However, Dohrn Insurance Training does reserve the right to cancel any Pre-licensing Class for any reason, excluding those listed above, with at least a two day notice posted on this website with a link under the heading "Cancellations" which would provide further details.

Correspondence

Any correspondence regarding the terms contained herein should be addressed, in writing to:

Dohrn Insurance Training, Inc.
8517 Grand Avenue
River Grove, Illinois 60171
Or send to info@dohrnit.com

Please Note: Terms and Conditions are subject to change without notice, please review periodically.

Last Revised: September 1, 2018

Terms and Conditions