Superior Service, Quality and Value

Cancellation Policy 

8517C West Grand Avenue,   River Grove,     Illinois 60171   (847) 455 1130      Fax (847)455-1153
    
   

 

 

DOHRN INSURANCE TRAINING, INC. 

PRELICENSING SEMINAR

CANCELLATION, TRANSFER AND REFUND POLICY

 

1) Classroom space is limited. By completing a PRELICENSING registration form for a prelicensing class and submitting payment you agree to all of the terms contained herein:

2) In order to receive a refund for a canceled class you must notify us in writing (may be faxed to 847-455-1153) and we must receive your cancellation notice no later than noon (12:00PM) the business day (Monday through Friday, except holidays) before the scheduled class. If you received a book before the class date, then there is a $75 cancellation fee that will be deducted from the refund and shipping and handling fees are not refundable, otherwise there is a $25 cancel fee.

3) ONE FREE TRANSFER: Class dates may be transferred one time at no charge, but written notification must be received by our office no later than noon (12:00PM ) the business day before the  originally scheduled class date (you may fax  this notice  to 847-455-1153).

4) If you fail to attend class without any prior notice there is no refund opportunity but you may reschedule for an additional $25 fee for each class date for which you failed to attend and provide due notice.

5)  Student acknowledges that the course(s) purchased must be completed within 90 days of class date or date web-based course features are first accessed online with the course code provided in the student’s prelicensing book published by Able Incorporated, whichever event occurs first.

6) If you fail your state exam you may repeat your class free within 90 days and advance scheduling is required. You must use the book you were first issued. If a student repeating class due to state exam failure wants a new book and access for an additional 90 days of web accessed training there is an additional $75.00 fee.

7) Courses are not transferable form one person to another.

 

 
 

Call us, toll free during regular business hours (M-F, 8a.m.- 3p.m.)

1-800-876-3313